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Privacy Policy

Effective date: February 13, 2026

1. Introduction

Ndani Media Group ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our voting platforms, or engage with our media services.

2. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.

  • Personal Identifiers: Name, email address, phone number (specifically for M-Pesa transactions and voting verification).
  • Transaction Data: Details about payments to and from you, including M-Pesa transaction codes and amounts. We do not store your PINs.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
  • Usage Data: Information about how you use our website, products, and services.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To provide and maintain our services, including processing votes for awards and events.
  • To process your payments and prevent fraud.
  • To communicate with you, including sending you updates, newsletters, and support messages.
  • To monitor the usage of our services and detect, prevent, and address technical issues.

4. Payment Processing (M-Pesa)

For paid services such as voting packages, we utilize Safaricom's M-Pesa API. When you make a payment, your phone number is transmitted securely to Safaricom to initiate the STK push. We retain the transaction reference and status to verify your purchase. We do not store sensitive financial credentials.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective date" at the top of this policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: